Privacy Policy

This Privacy Notice covers the personal information Drive Society collects, uses, and discloses through your use of our services either online or offline. 

Any disputes regarding how we handle your personal information will be governed by the terms of membership, unless otherwise required by applicable law.

INFORMATION COLLECTION

Personal Information:  When you become a member of Drive Society, we collect personal information from you, such as:  • name; • email address; • home and/or business address; • telephone numbers at which we can reach you; • date of birth; • payment information such as your credit or debit card details (security code is obtained for transaction only – we do not keep it); • information from driver’s license and/or other government issued identification; and • other information that may be required to provide you with membership services. We may also collect demographic information about you such as your age, gender, vehicle preferences, complaints, payment arrangements, mileage, accident history and other information related to the Drive Society vehicle’s used by you and your use of it.  We may also obtain personal information about you from a third party, such as through a department of motor vehicles.  Sometimes, we may combine your personal information with other information we received from other sources.

Vehicle Data:  Some Drive Society vehicles may be equipped with devices which allow us to send commands to and receive certain information from the vehicle, including geolocation data from a global positioning system (GPS). These devices are turned on all the time, even when other services or other media in the vehicle is turned off.  Drive Society may collect and process vehicle data about the vehicle itself, such as fuel level, odometer, speed, diagnostic and performance data, tire pressure, accident or damage data, and location and direction of travel data. We do not use this information to profile your driving behavior. This information assists us in providing our services, locating and responding to accidents, identifying reported lost, not returned, suspected of being stolen, and stolen vehicles and as may be requested by law enforcement agencies.  We may also use this information to determine certain fees to be charged in connection with our services. This data also helps us understand vehicle related behavior such as traffic patterns, fuel efficiency, vehicle usage, and vehicle maintenance improvement. We may share vehicle data with third parties who assist us in providing and improving our services and with law enforcement agencies and others to protect our rights or to enforce the terms and conditions of our services.

Photos and Video:  Drive Society may collect photos and videos in some instances, such as at Drive Society events or if you link your Drive Society account with your social media profile. Drive Society parking garages may also be equipped with video security surveillance systems.

Online Data:  When you visit and use our website, Drive Society may automatically collect technical information, such as your IP Address.  We do not normally link IP addresses to anything personally identifiable. In select circumstances, we may use IP addresses to help us identify you when we feel it is necessary to enforce compliance with our Website, Membership Terms, or to protect our service, site, users or others. We may also collect your browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/ or clickstream data to analyze trends in the aggregate and administer the site.  We may use cookies, scripts, pixel tags, etags, web beacons and other similar technologies to help us recognize you, remember your preferences, etc., so you don’t have to tell us over and over again.  This helps us make the website more convenient and efficient. We may also use these technologies to track website usage trends and patterns.  We do not share this information with third parties. 

INFORMATION USE

Drive Society uses the information it gathers on you to confirm your eligibility for membership, fulfill your requests for services, and to contact you about specials/promotions, events, and new cars and/or services.  Drive Society may share non-personally identifiable personal information with third-parties to help us with our marketing and promotional projects.  We do not sell your personal information to any third parties.

Drive Society may use and share your personal information and vehicle data to affiliated and non-affiliated organizations that help us: • verify drivers licenses or other government identification; • verify safe driver criteria for qualified drivers; • process payments and refunds; • fraud check; • provide customer assistance; • handle debt collection; • resolve toll, traffic or parking violations; • process any claims relating to accidents and/or injuries; • to protect or defend the rights or well-being of us, our employees, customers or others; and • as otherwise needed to provide the services you have requested.

We share personal information with government, regulatory and law enforcement agencies in the following circumstances: • to verify your driver’s license and ensure you meet our safe driver criteria; • as requested by these agencies if the disclosure is required or permitted by law; • to take action regarding illegal activities or violations of terms of service; • if we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; and • as otherwise required or permitted by law. We may also transfer or assign your personal information to third parties as a result of, or in connection with a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation.

SOCIAL MEDIA

You may be able to link your favorite social media platforms such as, Facebook, Twitter, Instagram, and LinkedIn with Drive Society’s social media platforms. If you do decide to link, Drive Society may have access to and collect the public personal information from your social media profile: such as profile picture, gender, marital status, sexual preference, birthday; your list of friends (but we don’t collect information from their social media profile unless they’ve also linked their profile to the Drive Society platform); and personal likes, activities and interest information. Why are we collecting the above information? To help us: enhance your Drive Society membership experience, allow you to publish check-in and check-out information to your linked social media accounts; allow you to share your upcoming trips with friends; and allow you to view your friends’ that have linked their profiles upcoming trips. Want to unlink your account from your social media profile? Log into each Drive Society account that you have linked, and then click “Unlink” next to the social media platform you want to unlink. We may discontinue this linking feature at any time.

Drive Society lets you share some Drive Society online content on social media websites through hosted sharing links and icons. You should remember that sharing content and links through your social media profile may be viewed by the public, and that you are subject to that social media website’s privacy policy. We encourage you to read the privacy policies of any website you visit. Drive Society does not track or store a record of those social media comments, sharing or other actions. If you choose to participate in posting or sharing activities, you should remember that your public activities may appear on third-party websites, blogs, or feeds. Drive Society isn’t responsible for the information that may be shared publicly.

Our website may include social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie so that the Like button feature works properly.  Social media features are governed by the privacy policies of the website providing the feature, not Drive Society’s.

ANALYTICS

We may use analytic software, such as Google Analytics and others, to help us to better understand the functionality of our software on our website.  This information isn’t connected to you.

SAFEGUARDS

The security of your personal information is important to us. We take reasonable steps to make sure your information is protected from unauthorized use, access, disclosure, alteration, destruction or loss.  In certain areas Drive Society uses industry-standard SSL-encryption to protect data transmissions. We do not ask for sensitive information, such as your credit card number, passcode, or account number, in an e-mail, text or on a website not operated by Drive Society.  You are responsible for keeping your account passcode, and membership numbers safe and secure. Don’t share those with anyone! If there is an unauthorized use or any other breach of security involving your information, you must notify us as soon as possible.  Drive Society is not responsible or liable for any loss or damage if your account passcode, and membership numbers are stolen or used inappropriately.